The electronics stores are dying
March 11, 2008
Oh CompUSA customer service man, I do loathe you. Circuit City electronics customer service person with the limp legs and glazed eyes, you aren’t so helpful either. Anyone noticed how some of the electronics stores are starting to fall on bad times? I’d noticed it in the back of my mind, but I hadn’t put my finger on the idea until I read this article. There’s something cute about this little pbs site I found, it’s very human.
Anyways, this article talks about how these stores are failing for various reasons: online shopping, bad customer service, etc… Honestly, shopping on the web is better, but I think many stores will continue to stick around until everyone is either more comfortable with online shopping, or all the stores have split into the little specialized shops that everyone loves (Gamestop, Coconuts, The city). Giving you credit card online is still risky, and getting stuff by mail can take a while, if it gets to you at all. In a big electronic store, you walk right out of there with the item, after paying with cash if you wish. As stated before, these big stores come with their own evils…
Then again we can always just go to Walmart–at least there, the prices are lower and we don’t have high expectations for the customer service, so we won’t be upset if someone isn’t exactly up-to-date and informed about the product we are considering purchasing.
March 11, 2008 at 9:30 am
Yes, it is the reality that electronics stores are dying because of online shopping facility.